1. Information We May Collect

Depending on how you access and use the ELZQIRIA™ website and services, we may collect the following types of information:

2. How We Use Personal Information

We may use the collected personal information to:

• Process and fulfill your orders for cat and dog lifestyle products.
• Arrange product delivery and provide logistics tracking information.
• Manage returns, refunds, and customer service requests.
• Communicate with you regarding your orders, purchases, or account activity.
• Operate, maintain, and improve our website and related services.
• Detect, prevent, or investigate fraud, abuse, or security incidents.
• Comply with applicable legal, regulatory, and record-keeping obligations.
• Send you marketing or promotional information, where permitted by applicable law.

3. Payment Information

Payments are processed via the payment methods provided on the checkout page and through relevant payment service providers.

Actual data processing methods for different payment options may depend on the systems and privacy policies of the respective payment service providers.

4. Cookies and Similar Technologies

www.elzqira.com may use cookies and similar technologies to support the proper functioning of the online store, save user preferences, understand website performance, maintain website security, and improve the shopping experience.

You can manage, restrict, or delete cookies through your browser settings.

5. Sharing of Personal Information

We may share necessary personal information with third parties that provide services to us, to the extent reasonably necessary for the operation of the ELZQIRIA™ online store and the provision of related services.

Such services may include:

• Website and e-commerce system support.
• Payment processing.
• Order processing and fulfillment.
• Product delivery and logistics tracking.
• Fraud prevention and security services.
• Customer support.
• Data analysis.
• Marketing and related services (where applicable).

We may also disclose relevant information as required by applicable laws, legal proceedings, regulatory requirements, or legally binding government requests.

6. Cross-Border Processing

As our customers, service providers, order fulfillment partners, and other business associates may be located in different countries or regions, your personal information may be processed or stored in countries or regions outside your place of residence.

Where applicable, we will handle such cross-border data activities in accordance with relevant legal requirements.

7. Data Retention

We retain personal information for the period reasonably necessary to achieve the relevant business and legal purposes, including for:

Specific retention periods may vary depending on the type of information, the purpose of processing, and applicable legal requirements.

8. Data Security

We implement reasonable administrative, organizational, and technical measures to help protect the personal information we process against unauthorized access, use, disclosure, alteration, or loss.

9. Privacy Rights and Choices

Depending on the privacy and data protection laws applicable in your country or region, you may have specific rights regarding your personal information, including the right to request—where applicable:

• Access to the personal information we hold about you.
• Correction of inaccurate personal information.
• Deletion of eligible personal information.
• Restriction of or objection to certain data processing activities.
• Exercise of other privacy rights or choices provided by applicable law.

If you wish to submit a privacy-related request, please contact:

To protect your personal information, we may need to take reasonable steps to verify your identity before processing certain requests.

10. Children's Privacy

ELZQIRIA™ is an online store offering modern lifestyle products for cats and dogs to general retail consumers.

Our website is not directed at children, and we do not knowingly collect personal information from children in violation of applicable laws.

11. Third-Party Links

www.elzqira.com may contain links to third-party websites, platforms, or services.

These third parties maintain their own privacy policies and data processing practices. The collection, use, or protection of your information by third-party websites or services is governed by the privacy policies published by those respective third parties.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in ELZQIRIA™ services, website functionality, business practices, or applicable legal and regulatory requirements.

The latest updated version will be posted on the relevant page of this website.